FAQ

What types of products and services do you offer?
We carry a full apparel line featuring many of the industries leading manufacturers, including Hanes, Fruit of the Loom, American Apparel, Anvil, Gildan and more. Our sizes range from infant to 6Xlarge adult. We carry shirts, coats, team wear, sweats, hats, and a broad range of accessories including totes, towels, and backpacks. Take a moment to browse our product section, and if you need help finding something specific, try our "search" function. You can also email us if you need additional assistance.

What are the costs for set-up and screen creation?
We no longer charge a fee for creating the screens. Though we do not have any minimum order requirements, there are set-up fees associated with each order. The set-up fees are:

Can I mix and match styles, sizes, brands, and ink colors used to make up the required minimum on the set-up fees ?
Yes, the quantities that are listed above for the set-up fees are based upon the number of images printed. These images can be placed upon a wide array of items to include different brands of apparel, the sizes of the items or even include both shirts and other accessories such bags (these accessories are reviewed on a case by case bases). The color ink that is used should meet the required numbers for the set-up and this should be considered when using dark ink on dark shirts. For example: If both white and black shirts are purchased to make up a 12 shirt quantity then one $12 fee would apply to change the ink from a light color to a dark color for printing on lightly colored apparel.

What are the print locations for on the products listed on this site?
You will select a print location for each image you would like to have on each item. The selection will give you an option of one to four colors and will adjust the purchase price for each item based upon your options. For example: If you would like a t-shirt with a front and back logo along with a sleeve logo, you will select the "print location 1", the "print location 2" and the "print location 3" with the number of colors in each. The artwork for each location will be sent separately to the email address listed on this website with any details for size and placement for each image. We will then email you a t-Shirt proof for verification prior to screen creation and printing to ensure proper placement and accuracy of your order.

What types of payments do you accept?
We accept Visa, MasterCard, Discover, and American Express - all of which we process through our secure gateway to protect your private information. We also accept all forms of payment offered through PayPal, including Instant Payment and e-Check. We do not accept any other form of payment at this time.

Are all of your items new and high quality?
Yes, all of our items are name brand and factory direct. None of our items are factory seconds or defectives. Individual shirts may be purchased from our website without screen printing and without any minimum order requirements in order to check the quality or any color requirements of the shirts.

What is your screen printing turnaround time?
Though we do not guarantee any shipping time, our current turnaround time for screen printing is typically 7-14 days, plus shipping. Please note that we do not begin processing your order until payment has cleared and the artwork proof has been approved. If you need your order by a specific date, please help us meet your deadline by putting your "need by" date in the additional information field provided during the checkout process. Additional fee's may apply to rush processing.

What does "print-ready" artwork mean?
The term "print-ready" means that your artwork is already properly formatted for screen printing, and that we can create screens directly from your artwork without having to edit or enhance it in any way. If your artwork meets the following requirements, it is print-ready:

Artwork sent in .JPEG or .PSD formats must have an original resolution of 300 dpi at the size you want it printed. . Please do not just add pixels to your artwork, as it will make your design look ragged and it will not print well. Also, please do not shrink your design to increase resolution.
.PSD files must be flattened, or each color must be in its own layer, with no additional layers.
Artwork sent in .AI or .EPS must have actually been created using Adobe Illustrator, rather than being imported. Please make sure to convert all fonts to outlines in order to preserve font appearance.

Can you make modifications to my current image or logo?
Yes, we can make many different changes or modifications to images or logos to include changes to the dimension of the image. If the changes are labor intensive we will submit a price quote.

Do you design logos for companies?
Yes. We charge $20 per hour for logo designs or if a logo needs to be reworked in order to make it screen ready. Simple or text only designs are typically created free of charge. Please contact us for specifics.

Refunds / Changes / Cancellations?
No. Once an order has been printed, we are unable to cancel or refund the order. Some orders can be cancelled prior to printing, but there is a charge for the restock fee as well as the shipping back to the supplier. Please note that it is the customers responsibility to ensure the proofs are correct and and all text has been verified for correct spellings. We will produce as many proofs as necessary to ensure the accuracy of the artwork.

Terms & Conditions
Shipping Times

We will make every effort possible to meet specific deadlines though Barefoot Prints makes absolutely no guarantee on shipping times whether it be verbal or in writing.

Pricing

Prices are subject to change without notice.

Packing / Shipping

Prices of all goods do not include any allowances for special packing/crating/handling or insurance charges. The Purchaser assumes all responsibility for any additional shipping charges or expenses that are over and above the shipping fees that are shown on the invoice.

Sales and Similar Tax

The prices on this site do not include sales, use, excise or similar taxes. Consequently, in addition to the price specified, the amount of any present or future sales, use excise or similar tax applicable to the sale of the goods shall be paid by the Purchaser, or in lieu thereof the Purchaser shall provide the Company with a tax exemption certificate (resale number) acceptable to the taxing authorities.

Rejection of Orders

Additionally, Barefoot Prints has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), heresy, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate for Barefoot Prints production. You agree to not use Barefoot Prints Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

Cancellations or returns

Contracts or orders may not be cancelled, voided or returned for any reason unless Barefoot Prints approves the return in writing. If cancellation or return is approved by the Company it will be pro rated based upon reasonable expenses that were incurred. In the event that a return or replacement is authorized the customer accepts full responsibility for any charges that are incurred to include shipping.

Attorney's Fees

If any action at law or in equity, including an action for declaratory relief, is brought to enforce or interpret the provisions of this agreement, the prevailing party shall be entitled to reasonable attorney fees, which may be set by the court in the same action or in a separate action for that purpose, in addition to court cost and any other relief to which the prevailing party may be entitled.

Indemnity

You agree to defend, indemnify and hold Barefoot Prints and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of Barefoot Prints Site and any and all services provided, your violation of this Agreement, or your violation of any rights of another.